Innovations in Delivery Channels

FinovateAsia Digital 2020

Online virtual conference


In response to COVID-19 and the unpredictability of travel plans for the short term, FinovateAsia is going digital in 2020.

FinovateAsia Digital won't be like other digital events you’ve seen before. With 500+ global attendees and 100+ expert speakers, there's no better way to stay informed and find the next big advantage, before your competition does.

Expansion of digital transactions through e-Wallets and COVID-19 pandemic

COVID-19 has created both a health and an economic crisis, both of which are strongly affecting SMEs everywhere. At the same time, the current crisis may present financial institutions and regulators with the opportunity to accelerate digital transformation. This transformation, in turn, could enable SMEs to continue serving their customers, stimulate new consumption, and support economic recovery.

Open Webinar - African Innovations in SME Finance - Mobile Financial Services

The use of mobile financial services (MFS) has grown exponentially over the last 10 years, making sub-Saharan Africa a leader in MFS innovation, adoption, and usage. Banks and financial institutions are building digital financial services ecosystems and partnering with telcos and fintechs to provide financial services like online deposits and withdrawals, money transfers, merchant payments, loans and savings products amongst others to reach both the ‘last mile’ and scaling up to serve SMEs.

Embracing automation to serve customers efficiently and rejuvenate SME Banking

The SME Finance Forum hosted a two-session webinar series on Digital Banking Solutions. For the first in the series, we examined how financial institutions can connect to fintechs through platforms, realizing the potential of new solutions in SME Finance. In the second webinar in the series, we discussed how banks are embracing automation and other digital innovations such as mining big data, artificial intelligence, and machine learning, to improve core SME lending processes. 

Banking Circle Joins more than 170 Other Financial Institutions to Promote SME Finance

Washington, D.C., March 3rd, 2020 – Banking Circle has become the newest member of the SME Finance Forum, a global membership network that brings together financial institutions, technology companies, and development finance institutions to share knowledge, spur innovation, and promote the growth of SMEs. 

4G Capital Social Impact Evaluation

Learn in this publication how member 4G Capital use machine learning technology to provide scalable credit services for individual clients in Kenya, where the MSME finance gap is over $19 bn, making it the largest in Eastern Africa.

They were able to measure the impact of their working capital credit, and they saw customers increase their revenue by 82% over the course of one year, being 74% of their customers women.